After many months of extensive research and study, I have compiled a comprehensive Quadrant Analysis outlining where most industries fall in service and product quality.
Additionally, I have highlighted where there is a "white space" of opportunity.
For ease of use, I have bundled the companies by industry. The ones who fall within the "Opportunity" section I have listed by name.
Now, hopefully industry CEOs and CMOs will read and understand this chart.
The conclusion is that most companies need to adopt a mantra of "Don't Make Shit and Don't Be An Asshole."