The Best 12:21 of Your Day: The Happy Secret to Better Work

This TED talk delivered to us all the way from TEDxBloomington is on rethinking how we view work and happiness.

Shawn Achor is CEO of Good Think, Inc. a corporate consulting firm. A former Harvard instructor, he explores positive outcomes and human potential, especially what he has coined the "Happiness Advantage."

Fundamentally, Mr. Achor believes that instead of working productively to gain happiness, we should work to be happy in order to increase work productivity. He uses his study of "positive psychology" and the belief that we need to escape the cult of the average in order to maximize our happiness. This makes complete sense once you look at it that way, but it is seldom done in any industry.

Let us consider a key piece of research that Mr. Achor references. When gauging success in the workplace only 25% of success is based on IQ. A full 75% of job success is due to optimism, social support and viewing stress as a challenge instead of a threat. 

This is huge for several reasons. First, we need to consider hiring and how we evaluate people. Considering there personality and attitude more than their IQ or educational attainment. How will they respond under deadline? How will they work with their peers? What overall attitude will they convey?

25% of success is based on IQ

75% of success is based on optimism and support 

Second, we need to consider how we manage. As a small business owner and someone who has spent a career in high-stress, high reward industries, this positive outlook is seldom used. Take for instance the advertising agency environment. Most agencies motivate their staff through winning of accounts, deadlines and the work hard - play hard system. Thus, the motivation is based on the success or failure of clients, revenue and projects delivered. The current model of, "hard work = success = happiness" simply forces employees to reset their goalpost of success to meet the next client deadline or next new business win. You never feel happy because there is always another goal to meet. 

But what if we followed Mr. Achor's philosophy? How do we make people feel positive in the present?
What if we focus on instilling happiness as a basis and then letting that happiness and optimism carry the individual to success?
It is a great thought that all leaders should consider.

 

The Best 17:16 of Your Day: How Beauty Feels

Designer Richard Seymour paints an incredible picture of beauty and why it matters. Not a whiny appeal that we need to appreciate beauty that you hear from designers from time to time. No, he outlines for us how we subconsciously know beauty, appreciate beauty, respond emotionally to beauty and most importantly, know what is not beautiful.

From a branding and marketing perspective, this reinforces to me that as professionals we need to do a better job of selling quality design to clients. We need to work to convey to them that an immersive brand experience is valuable. That they need to invest in their brand, their packaging, their total experience. Not just because it will look beautiful, but because the consumer will respond to that beauty. They will act on it. Ultimately, if it is on message, they will buy it and regard the product more highly.

Richard Seymour's design company, SeymourPowell is a leader in product and packaging design. You should check them out, view their work and see how it makes you feel.

This is a TED talk that all designers should watch. More importantly, this is a talk that all agency owners, strategists and branding experts should watch. Enjoy...  

Richard Seymour: How beauty feels

Angry Birds Stealing My Wallet?

Angry Birds are Everywhere

The Atlantic recently published an article, Estimating the Damage to the U.S. Economy Caused by Angry Birds, that caused quite a stir.

In the article, Alexis Madrigal offers up how much American productivity is lost by employees playing Angry Birds at work. He uses a a variant of a calculation that a consulting firm has used to determine lost productivity from the NCAA Basketball Tournament. I am not here to question his math, just the basis of the assumption of "lost productivity." 

In my professional career thus far, I have been a lowly account coodinator at a huge advertising agency and the director of accounts, with large teams of employees. I have also been the president of a region of a company and an entrepreneur of a tiny startup. Through all of these career moves I can assure you of one thing. People at work don't need a specific smartphone game to lose productivity. They (myself included) are perfectly good at seeking out ways to distract themselves from work. Referencing the hot new game is simply a device that journalists use to get the readers attention. An article titled, "Various Means Employed by People to Lose Productivity" isn't nearly as exciting as picking the hot new game or industry.    

Courtesy of The Atlantic

If we look back through the archives of 'lost productivity" articles I assure you they list causes such as the personal computer, phone, water cooler, windows, air conditioning, co-ed working environment... and so on. Therefore, the lost productivity idea is a fallacy as it relates to specific new technology advances. What the advent of smartphones and social media has done, is make it easier to hide the actual activity from their boss. But banning Angry Birds and social media doesn't solve the problem. It only leads more secretive activity and alternative forms of lost productivity, such as people standing around talking about playing Angry Birds!

I am certain there are plenty of great Human Resources professionals that could chime in and offer a great deal of suggestions on how to increase productivity in the workplace. I am not going to attempt to tackle the complete productivity issue. I do feel that it all stems from proper supervision and pro-active management with a human understanding of how people work and live.

I do want to take a minute and address the Angry Birds and larger social media challenge that employers face. How to best solve it? 

Employers should stop directing their IT staff to block offending games and sites. They should stop issuing corporate policies designed to prevent game play and social media (specifically Facebook and Twitter) usage at work. Instead, they should look at their customers and understand that they are probably using the same channels of social media and games. Enterprising marketing officers should be challenging their company to see how they can turn their most avid game playing employees and heavy Facebook users into defacto developers, idea generators and online brand advocates. By engaging with employees about their online activity, a company can better understand changing trends. If employees as unafraid to talk openly about what they are doing, ideas can be shared. 

- Integrate social gaming into company team building.

- Offer incentives for employees that bring ideas on integrating company products into social gaming or online advertising

- Focus less on restricting activities of employees and more on accountability of delivering results.

- Offer at work education on Facebook, Twitter and other social media. 

- Conduct education on what information employees can share about the company and its products. 

- Let social sharing about your company occur naturally.

- If you have active social media marketing staff already, they should add monitoring and reporting of social media activity to their responsibilities. 

There is a great deal of potential in leveraging the ideas from social gaming and the actual reach of social media. If handled proactively and positively by a company, you will be creating a large innovation team and social media marketing team from your existing employees. 

The Best 5:51 of Your Day: Doodlers, Unite!

This one is short, simple, to the point and best of all PERFECT. Doodling needs to come out of the hidden margins and to the main page. As a doodler myself, I am happy to know that it actually reinforces the messages I hear at conferences and meetings. I use doodles as meeting references and often place pages of doodles in my client files. many people in the advertising and design world think that only graphic designers are visual learners. As a strategist and writer, I can assure you that visual learning is at the core of my daily life.  

Doodle while you listen/watch this brief TED talk by Sunni Brown. Sunni has a deep passion for the study of visual learning and is great at conveying the information. Find out more about her and the work she is doing at her website.

Enough copy, to the video and doodling. Enjoy... 

Sunni Brown: Doodlers, unite!

Your Cure For Writer's Block

From time to time we all struggle with the dreaded writer's block. Those who write many column inches for a living struggle with it, and so do us branding and marketing types. For me it is concept creation and short form creative copy. My clients look to me for the next "big idea." They expect something that will stand out, fit their brand and be clever and creative. All of those things are what they should expect of course.

However, being creative and relevant to a brand in an on demand fashion can be taxing. Ideas don't work 9 to 5. That is why there is the handy Moleskine. One travels with me at all times, and one stays on my nightstand. They get filled with ideas. Some of those ideas eventually become workable solutions to a client challenge. Some become dreams for future work and some are simply terrible. The edible bike helmet "dream" for instance seemed great at 3am.

So, what do you do when the ideas are are clogged up somewhere in your head and just not flowing? How do you get those ideas going again? I have already mentioned that watching some TED talks gets me going. A little Spotify music helps. Taking a walk. Finding inspiring  work in unrelated fields, such as architecture and fine art. All help me to break the cycle of a creative block. But there is one other little secret that I would like to share and that is the New Yorker Magazine. Specifically, their cartoons.

You may not know this, but they have a weekly contest to write the headline to a published cartoon. It is a fun weekly challenge and blends a visual idea with short form copy. 

The Caption Contest is certainly a fun secret pleasure of mine. Though I have yet to win and have a caption of mine appear, it is a fun challenge to try and meet. Go give it a try and see if it works for helping to break your writer's block. 

I would love to hear what other ways people have for breaking their creative block.

I will update this post as people send me ideas.   

Making Your Escape

Everyone needs to get away sometimes, be it literally or figuratively. 

We escape into a good book, music, sports... But sometimes you need to escape to an actual place. My retreats are usually neighborhood coffee shops and bookstores. There are some great ones here in Kansas City thankfully.

However, the place I envision when I need to really clear my head is 4532 miles from here. It is a place I have visited many times over the years. After each visit I leave inspired and refreshed. It is usually good for at least 10,000 words of creative writing. 

That place is a famous, if small, bookstore at 37 rue de la Bûcherie on the Left Bank in Paris. 

The wonderful Shakespeare and Company. 

Since most people, myself included, can't just drop in on a Friday, here are a few photos for a virtual escape.  

Enjoy... and remember 

"Be Not Inhospitable to Strangers Lest They be Angels in Disguise"  

 

Bulletproof Art+Copy Pecha Kucha Redux

In April the good people at the AAF-KC hosted an event called Bulletproof. It is the advertising community version of the popular Pecha Kucha. In short you are given little to no direction in creating a 20 slide presentation about most anything. Then the slides advance automatically every 20 seconds. Thank goodness beer is served and cursing encouraged.
This is the result of our first attempt at this. The subject is a recent trip to China.
I am looking forward to taking another stab at this great event in the future and step up my game.
The competition is great here in KC!


Art+Copy Presents BULLETPROOF 2011 // Megan Stephens, Willoughby Design, and Jon Stephens, Rockhill Strategic from AAF - Kansas City on Vimeo.

The Cobbler's Kids Have No Shoes

That is a phrase that I was told long ago, in an advertising agency far away. It was a reminder that in our business, we usually get around to marketing ourselves last. At the time I was working for a large independent agency that seemed to have more staff and more resources than it knew what to do with. Gettin' Jiggy Wit It owned the airwaves, and come to think of it, radio was still something we actually listened to... on a radio. Thus the line took on a relative different meaning for me. It stood as a symbol that we should look to the client work first and disregard our own marketing. It was a pride point.

Now, here we are so many years later. I have now come to realize that having no shoes is not a pride point. Having no shoes makes your journey incredibly difficult, not matter how much talent and skill you have. That brings us to the reason, if not the objective of this blog. The objective is to provide a location for great ideas to be distilled, distributed and discussed. The reason for this blog is so that our little company may take another step toward actually possessing the things we create on a daily basis... a story about who we are and what we stand for.

So, as I continue to cobble shoes here, while still making beautiful kicks for our clients, we hope you will join us and add commentary and ideas to our little project.

Thank you.